Mk444 Privacy Policy – Your Data, Our Responsibility

Mk444 (referred to herein as "we", "us", or "the platform") is a trusted online betting and gaming platform serving users in Bangladesh. This Privacy Policy applies to the mk444 website, app, and all associated services.

We believe that every user's personal data belongs to them. That's why the mk444 Privacy Policy is built on complete transparency — you'll always know what data is collected, why it's collected, and how it's used.

This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail. However, the Bengali version is kept up to date for the convenience of users in Bangladesh.

• This policy applies to all pages and services on the mk444.bet website.
• By registering or using the site, you agree to this policy.
• We do not knowingly collect data from anyone under the age of 18.

Mk444 only collects information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of what information is collected and under what circumstances.

Mk444 uses collected data only for specific, defined purposes. No information is used beyond those purposes. The primary reasons we use your data are:

• Account management: To enable registration, login, password reset, and overall account security.
• Transaction Processing: To process deposits, withdrawals, and bonus payments.
• Service Improvement: Usage patterns are analyzed to make your experience smoother and more enjoyable.
• Customer support: To resolve your complaints and queries promptly.
• Legal Compliance: To comply with applicable laws and regulatory guidelines.
• Fraud prevention: To detect suspicious activity and maintain platform security.
• Personalized Experience: To provide relevant offers and bonuses tailored to your preferences.

Mk444 only shares your personal data with third parties in limited, specific circumstances. We never sell data for commercial purposes.

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• Legal Authorities: Information may be disclosed in response to court orders or lawful requests from law enforcement agencies.
• Security partners: Trusted technology partners for fraud detection and cybersecurity.
• Your data is never shared with advertisers or marketing companies.
• Your data is never sold to data brokers or analytics companies.
• No information is shared with other betting platforms or competitors.

Whenever data is shared with a third party, that party is required to comply with strict data protection agreements. Any breach will be subject to legal action.

Mk444 retains your data only for as long as necessary. Information is kept while your account is active and deleted within a set period after account closure.

• Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
• Transaction History: Up to 7 years, as required by financial regulations.
• KYC documents: Up to 3 years after account closure.
• Cookie & browsing data: Until session ends, or a maximum of 1 year.
• Support contact: Deleted 2 years after the issue is resolved.

Cookies are used on the mk444 website to enhance your browsing experience. Cookies are small text files stored in your browser that help personalize your experience on the site.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.

Under mk444's Privacy Policy, you are entitled to the following rights. To exercise any of these rights, contact our support team at any time.

• Right to Access: The right to know and access what information we hold about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete information.
• Right to Erasure: The right to request permanent deletion of your data under certain circumstances.
• Right to restriction of processing: The right to request that use of your data be restricted to specific purposes.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to certain types of data processing.

Mk444 uses industry-leading security technology to protect your data. Our security infrastructure is regularly tested and upgraded.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security on top of your account login.
• Firewall protection: An advanced firewall system prevents unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data minimization: Only the data that is strictly necessary is collected and stored.
• Breach Notification: In the event of a data breach, you will be notified within 72 hours.

Mk444 uses a number of trusted third-party services to operate the platform. These services may access your data to a limited extent, strictly within the scope of their designated functions.

• Payment gateway: bKash, Nagad, Rocket, and crypto wallet providers process transactions.
• Identity verification services: Licensed verification services are used to complete the KYC process.
• Cloud Hosting: Data is securely stored on internationally certified cloud servers.
• Cybersecurity: A specialist security firm for hacking and fraud prevention.

We have formal data processing agreements in place with all third parties. They are required to comply with our privacy policy standards, and no third party may use your information for their own purposes.

Mk444 is a responsible betting platform, and we strictly prohibit participation by minors (under 18). We never knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• Age is verified through national ID during the KYC process.
• If a minor's data is identified, the account will be immediately closed and all associated data deleted.
• No marketing or promotional material is sent to minors.

Mk444 reserves the right to update this Privacy Policy. If changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email.
• A notice will be displayed on the site's homepage.
• The "Last updated" date at the top of the page will be revised accordingly.
• 30 days' advance notice will be given for any major changes.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, please request account closure.

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our Data Protection team:

• Email: support@mk444.bet
• Live Chat: available 24/7 on the platform
• Response time: typically within 24–48 hours